Cities & Dates

keyboard_arrow_down Wednesday, 12 September | London, UK >>

Venue

Sheraton Park Lane
Piccadilly
Mayfair, London W1J 7BX

Time

9:15 - 16:15

Agenda

9:15 - 10:15: Registration and Networking

10:15 - 10:30: Welcome and Introduction

  • At ConnectWise we are more than just software. ConnectWise is driven by a passionate commitment to the success of our partners. Learn business best practices and the benefits of joining an enthusiastic community of peers, educational events and user groups.

10:30 - 11:30: ConnectWise Demonstration

  • ConnectWise empowers technology solution providers to reach their goals faster with an award-winning software suite- a customisable set of solutions including- ConnectWise Manage, Automate, Sell and Control. Our products help you streamline, simplify and virtually error proof all areas of productivity that feed into your profitability.

11:30 - 12:30: ConnectWise Partner Panel Discussion

  • There is no better way to learn than from your peers. Listen to our ConnectWise Partners as they share their experiences, knowledge and how they use the ConnectWise solutions to run their business.

Please then join us for the ConnectWise User Group

12:45 - 13:45: ConnectWise Networking Lunch

13:45 - 14:45: General Session
Social Selling: How Owners, Executives, and Sales People can Optimise Social Media
– Chris Peterson, CEO, VectorFirm

  • There’s a ton of confusion out there about social selling. The confusion is mostly because the utility of social media hasn’t settled yet—and it probably won’t for a while. For that reason, we’ve developed a simple social media plan for owners, executives, and sales professionals. Regardless of the work your marketing department is doing (or not doing for those lacking one), you have a great opportunity to build your personal brand. Along the way, your experience through the entire sales cycle will drastically improve.

14:45 - 15:05: Networking Break

15:05 - 16:05: Customise your afternoon breakout:

  • 101 Session: Marketing Essentials
  • 201 Session: Project Lifecycle from Sales to Invoicing – Jill Small, Software Training Consultant, ConnectWise
  • 301 Session: A Digital Marketing Plan for Managed Service Providers – Chris Peterson, CEO, VectorFirm

16:05 - 16:15: Wrap Up

keyboard_arrow_down Thursday, 13 September | Northampton, UK >>

Venue

Northampton Marriott
Eagle drive
Northampton NN4 7HW

Time

12:00 - 17:00

Agenda

As the technology industry matures, IT solution providers are requiring greater efficiency and flexibility to increase their profit and drive highly effective teams. At the ConnectWise Roadshow you will be able to learn best practices in the following areas:

12:00 - 12:30: International Industry Trends

  • We’ll keep you up to date on the latest industry trends in the MSP space

13:00 – 13:30: Sales and Marketing

  • Fundamentals on how to build a brand as well as best practices for marketing activities and process

13:30 – 14:00: Quoting and Purchasing

  • Compressing the sales cycle
  • 10 questions to consider when changing your quoting process

14:15 – 14:45: Finance and Billing

  • Tracking work in progress (WIP)
  • Key reports to understand financial stability

14:45 – 15:15: Professional Service and Support

  • Customer onboarding and offboarding
  • Important KPIs and reporting

15:15 – 16:00: Five Critical Operational Maturity Level Traits Fast-Growing MSPs Must Master

  • Your current OML score
  • How top performers do things in these 5 critical areas
  • Specific steps you can apply to your business today

16:00 – 17:00: ConnectWise Demonstration and Happy Hour

keyboard_arrow_down Tuesday, 18 September | Edinburgh, UK >>

Venue

Edinburgh Corn Exchange
10 New Market Road
Edinburgh EH14 1RJ

Time

12:00 - 17:00

Agenda

As the technology industry matures, IT solution providers are requiring greater efficiency and flexibility to increase their profit and drive highly effective teams. At the ConnectWise Roadshow you will be able to learn best practices in the following areas:

12:00 - 12:30: International Industry Trends

  • We’ll keep you up to date on the latest industry trends in the MSP space

13:00 – 13:30: Sales and Marketing

  • Fundamentals on how to build a brand as well as best practices for marketing activities and process

13:30 – 14:00: Quoting and Purchasing

  • Compressing the sales cycle
  • 10 questions to consider when changing your quoting process

14:15 – 14:45: Finance and Billing

  • Tracking work in progress (WIP)
  • Key reports to understand financial stability

14:45 – 15:15: Professional Service and Support

  • Customer onboarding and offboarding
  • Important KPIs and reporting

15:15 – 16:00: Five Critical Operational Maturity Level Traits Fast-Growing MSPs Must Master

  • Your current OML score
  • How top performers do things in these 5 critical areas
  • Specific steps you can apply to your business today

16:00 – 17:00: ConnectWise Demonstration and Happy Hour

keyboard_arrow_down Thursday, 20 September | Bristol, UK >>

Venue

Radisson Blu Bristol
Broad Quay
Bristol BS1 4BY

Time

12:00 - 17:00

Agenda

As the technology industry matures, IT solution providers are requiring greater efficiency and flexibility to increase their profit and drive highly effective teams. At the ConnectWise Roadshow you will be able to learn best practices in the following areas:

12:00 - 12:30: International Industry Trends

  • We’ll keep you up to date on the latest industry trends in the MSP space

13:00 – 13:30: Sales and Marketing

  • Fundamentals on how to build a brand as well as best practices for marketing activities and process

13:30 – 14:00: Quoting and Purchasing

  • Compressing the sales cycle
  • 10 questions to consider when changing your quoting process

14:15 – 14:45: Finance and Billing

  • Tracking work in progress (WIP)
  • Key reports to understand financial stability

14:45 – 15:15: Professional Service and Support

  • Customer onboarding and offboarding
  • Important KPIs and reporting

15:15 – 16:00: Five Critical Operational Maturity Level Traits Fast-Growing MSPs Must Master

  • Your current OML score
  • How top performers do things in these 5 critical areas
  • Specific steps you can apply to your business today

16:00 – 17:00: ConnectWise Demonstration and Happy Hour